Privacy policy
This privacy policy explains how NORDEGA uses personal information when you visit the website, contact us or send a Build Your Bar enquiry.
Who is responsible for your information
NORDEGA is responsible for personal information collected through this website and through customer enquiries.
For privacy questions, contact NORDEGA at Nordega@outlook.com or 07706 594522.
What personal information we collect
When you contact NORDEGA or send an enquiry, we may collect your name, email address, phone number, preferred contact method, approximate location or postcode, project notes, size preferences, colour and finish preferences, feature choices, reference image links and any other information you choose to send.
If an order is agreed, we may also use information needed to manage the order, discuss delivery, handle payment steps and provide customer support.
Why we use your information
We use personal information to respond to enquiries, discuss made-to-order bar projects, prepare and follow up quotes, manage agreed orders, arrange delivery where applicable, provide customer support and keep necessary business records.
We do not sell customer personal information.
Our lawful basis
We use personal information where it is needed to respond to your enquiry, take steps before entering into a contract, manage an agreed order, meet legal obligations, support the legitimate running of the business or where you have given consent for a specific optional use.
Who we share information with
We may share information with trusted services that help run the website and business, such as Shopify, contact-form or email services, payment providers, delivery providers, IT support and professional advisers. Information is shared only where needed for those services.
How long we keep information
We only keep personal information for as long as needed to respond to enquiries, manage orders, meet legal obligations and keep business records.
Your rights
Under UK data protection law, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection, portability and withdrawal of consent where consent is used. Some rights depend on the lawful basis and circumstances.
To make a privacy request, contact NORDEGA using the details above.
Complaints
If you are unhappy with how your personal information is handled, you can contact NORDEGA first so the issue can be reviewed. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
Cookies and analytics
This site runs on Shopify and may use cookies that are needed for the website to work. If optional analytics or marketing cookies are used, they should be handled through the store's cookie and consent settings.