Terms of service

Last updated: 01/07/2026

These Terms of Service apply to the NORDEGA website and any enquiries, quotes, orders, products or services provided by NORDEGA.

By using this website or placing an enquiry or order with us, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. ABOUT NORDEGA

This website is operated by NORDEGA.

Contact email:
nordega@outlook.com

Business details:
Nordega
23 Ravenswood, Preston PR2 6PN, United Kingdom
07706594522

2. OUR PRODUCTS AND SERVICES

NORDEGA provides handcrafted timber bars, backbar shelves and related made-to-order products.

Images, descriptions and examples on the website are provided to show style, finish and previous work. Because many products are handmade or made to order, natural variation in timber, colour, grain, finish and appearance may occur.

We make reasonable efforts to keep product information accurate, but colours and finishes may appear differently depending on your screen, lighting and device settings.

3. ENQUIRIES AND QUOTES

Submitting an enquiry through the website does not create a confirmed order.

After receiving your enquiry, we may contact you to discuss your requirements, confirm details and provide a quote.

A quote may include information such as product details, finish, estimated price, payment terms, collection or delivery arrangements and any other agreed details.

An order is only confirmed when we have accepted it and any required payment or deposit has been received.

4. PRICES AND PAYMENTS

Prices may vary depending on the size, finish, design, materials, delivery requirements and any agreed custom details.

Any price shown on the website, discussed by message or included in a quote may be updated if the project details change.

Payment terms will be confirmed before an order is accepted.

We reserve the right to refuse or cancel an order where information is incorrect, unavailable or where we are unable to fulfil the order.

5. CUSTOM AND MADE-TO-ORDER PRODUCTS

Many NORDEGA products are made to order or customised to a customer’s requirements.

Once a made-to-order or customised product has been confirmed and work has started, cancellation rights may be limited where the product is made to your specification or clearly personalised.

This does not affect your statutory rights if goods are faulty, not as described or not of satisfactory quality.

6. DELIVERY, COLLECTION AND ACCESS

Delivery, collection and access arrangements will be discussed and confirmed as part of the order process.

Any delivery timescales given are estimates unless confirmed otherwise in writing.

You are responsible for providing accurate delivery details and making us aware of any access issues that may affect delivery, such as stairs, narrow entrances, restricted parking or difficult access.

Where delivery is arranged using a third-party courier or delivery service, delays outside our control may occur.

7. RETURNS, CANCELLATIONS AND FAULTS

Please contact us as soon as possible if there is an issue with your order.

For standard products, cancellation and return rights may apply in accordance with UK consumer law.

For made-to-order or customised products, cancellation rights may not apply once production has started if the item is made to your specification or clearly personalised.

If an item is faulty, damaged, not as described or not of satisfactory quality, your statutory rights are not affected.

8. PRODUCT CARE

Timber products should be cared for appropriately and kept away from conditions that may cause damage, such as excessive moisture, extreme heat or unsuitable storage.

We are not responsible for damage caused by misuse, incorrect storage, accidental damage, poor maintenance or changes made after delivery.

9. WEBSITE USE

You agree not to misuse the website or attempt to interfere with its security, functionality or content.

You must not copy, reproduce or use website content, images, branding, designs or text without permission.

10. INTELLECTUAL PROPERTY

All website content, including text, images, branding, design, layout and graphics, belongs to NORDEGA or is used with permission.

You may view the website for personal use only. You may not copy, reproduce, distribute or commercially use our content without written permission.

11. THIRD-PARTY SERVICES

Our website is powered by Shopify and may use third-party services for website hosting, forms, payments, analytics or other functionality.

Your use of these services may also be subject to third-party terms and privacy policies.

12. PRIVACY

How we collect, use and store personal information is explained in our Privacy Policy.

By using the website or submitting an enquiry, you agree that we may process your information to respond to your enquiry, manage orders and provide our services.

13. ERRORS AND CHANGES

We may update website content, product information, prices, images and these Terms from time to time.

If we discover an error in product information, pricing or availability, we may correct it and contact you where needed.

14. LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes liability where it would be unlawful to do so.

We are not responsible for losses caused by events outside our reasonable control.

We are not liable for business losses, loss of profit, loss of revenue or indirect losses arising from use of the website or products, unless required by law.

15. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

If a dispute arises, we will first try to resolve it directly with you in a fair and practical way.

16. CONTACT

If you have any questions about these Terms, please contact:

NORDEGA
nordega@outlook.com
07706594522