Returns & questions
Returns policy
NORDEGA bars are made to order around the project details agreed with each customer. If you need to discuss a change, cancellation or return, contact NORDEGA as soon as possible so the project stage and next steps can be reviewed.
Made-to-order bars
Project details, pricing, delivery options and lead time are discussed with you before production begins.
If something is not right
Contact NORDEGA first at Nordega@outlook.com or 07706 594522. Share your order details and clear photos where helpful, and NORDEGA will review the issue with you.
Change of mind
Because made-to-order pieces are created around agreed project details, change-of-mind returns may be limited once production has started. Contact NORDEGA promptly if your circumstances change.
Frequently asked questions
Clear, enquiry-led answers for made-to-order bar projects.
Can I customise my bar?
Yes - NORDEGA bars are made to order. Size, layout, colour, finish, LED lighting, shelving, fridge space and worktop width can be discussed and confirmed before production.
What materials do you use?
NORDEGA uses timber, worktop detailing, panel finishes and painted finishes suited to the agreed project. Materials and finish choices are discussed as part of your enquiry.
How do I get a price?
Current pricing is confirmed by enquiry because each bar is made to order. Send NORDEGA the size, finish and features you have in mind so pricing can be confirmed before order.
How long does it take?
Lead time depends on the bar, the agreed details and the workshop schedule. NORDEGA will discuss the timescale with you before production begins.
Do you deliver, and how much is it?
Delivery coverage, timing and cost depend on your location and the bar being made. NORDEGA will discuss delivery with you before an order is agreed.
How do I look after my bar?
Use a soft, slightly damp cloth, dry the surface after cleaning and avoid harsh chemicals or abrasive pads. Any finish-specific care guidance can be discussed with your order.
What if something isn't right?
Contact NORDEGA first so the issue can be reviewed. Share your order details and photos where useful, and the next step will be explained clearly.
Still have a question?
If there is anything not covered here, get in touch and NORDEGA can confirm the next step before order.